You can add a new supplier via the APP (Download link here or it is also available in Restaurant Portal under ‘Store’ tab) by providing contact details and a copy of invoice.
Step 1: Click on ‘+’ button on ‘Chats’ screen.
Step 2: Browse the supplier list and if your supplier is unavailable, you can add your supplier by providing their contact details and a copy of invoice.
Step 3: Our team will reach out to the supplier for onboarding after receiving your request and let you know once it is completed. You may then start ordering.
Please check your Spam and Junk mailboxes first, your suppliers should have responded in 2 working days. If you are unable to find any reply and it has exceeded 2 working days, please submit an email to firstname.lastname@example.org with your order number. Our team will follow up with the supplier and get back as soon as possible.
Step1: Open a chat with a supplier
Step 2: Click on a basket in the bottom right corner
Step 3: Add the items you want and click “View cart”
Step 4: Select delivery date and delivery time to place order
Step 5: Once the supplier accepts your order, you will get a notification and the order status will change from ‘New/in progress’ to ‘accepted’
The order is accepted after the supplier receives and accepts the order. In such case, you can reach out to supplier directly via the APP to resolve the issue.